Help - Forgotten Password

If you have forgotten your password, you will need to reset it.  If you are unsure of your email address or username, please email [email protected]

From the Log In screen select 'Reset your password'.

A Reset Password page will be displayed.

Please enter your email or username and press the 'Reset Password' button.  You will be sent a token by email/SMS which will allow you to reset your password.

Enter the token, if not already populated, and press the 'Submit' button.

A Reset Password screen is display which will allow you to choose a new password.  Enter your new password (twice) and press the 'Reset Password' button.

You will receive confirmation that your password has been reset and will be prompted to Log In.

If you experience any problems resetting your password, please email [email protected].

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